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The Future (and Past) of Movie Theaters
August 2021
How Will the Retail Apocalypse End?
May 2021
Why Loyalty Programs Don’t Work, Part 2
December 2019
Why Loyalty Programs Don’t Work
November 2019
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October 2019
Direct to Consumer
October 2019
How Not to Disrupt Self-Storage
September 2019
The Long Arc of Leisure Demand
August 2019
How to Think About Coworking
July 2019
What’s Really Happening to Retail?
May 2019
The Omnichannel Trap
April 2019
The Myth of the Open Plan Office
January 2018
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